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High Velocity ITSM



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If you read through this book and still don’t believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years.  Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective.  Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for:          Transitioning IT towards high velocity ITSM          Using Agile and DevOps for rapid service build          Using Lean IT to operate at high velocity          Streamlining your ITSM management processes          Building a Lean IT CSI Program          Learning and applying modern IT methods                                  …and much more!






If you read through this book and still don’t believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years.  Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective.  Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for:          Transitioning IT towards high velocity ITSM          Using Agile and DevOps for rapid service build          Using Lean IT to operate at high velocity          Streamlining your ITSM management processes          Building a Lean IT CSI Program          Learning and applying modern IT methods                                  …and much more!


AbeBooks.com High Velocity ITSM 76385 by Steinberg Randy A. This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments focussing . The above list is a suggestion only. Steinberg som ebok på ark.no. This book provides practical guidance for ?Transitioning IT towards high velocity ITSM ?Using Agile and DevOps for rapid service build . Product Description This 18hour course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.


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Analyst Reports. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. Candidates must hold the ITIL 4 Foundation Certificate and must have completed the ITIL 4 Specialist High Velocity IT course before requesting their exam voucher. The ITIL Specialist High Velocity IT HIT course is one of five courses required to achieve ITIL 4s Managing Professional MP designation. T managers and practitioners involved in digital services or working in digital transformation projects working within or towards high velocity environments. Agile DevOps Lean IT Virtualization Application Lifecycle Management Cloud Computing and many other technologies are rapidly pulling IT in many directions. Fast and free shipping free returns cash on delivery available on eligible purchase. Presenter Donna Knapp Curriculum Development Manager ITSM Academy Complimentary Webinar Digital has changed everything It has enabled organizations to introduce new business models and to significantly change how they do business. This book provides practical guidance for Transitioning IT towards high velocity ITSM Using Agile and DevOps for rapid service build . ITIL 4 High Velocity IT. The ITIL4 Specialist High Velocity IT HVIT course helps ITSM practitioners assimilate further into the emerging practices of ITIL4 specifically in the areas of guiding practitioners who work in organizations that are becoming more digitally enabled.


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